Babu88 Rules and Regulations in Bangladesh

1. Scope and acceptance of the terms

These general terms govern your registration, account use, bets, access to services, and any interaction with the official platform in Bangladesh.

By creating an account, logging in, or using the services in any manner, you confirm that:

• You have read and understood these terms in full.
• You agree to be legally bound by these terms, the betting rules, payment rules, privacy policy, and any additional conditions for specific bonuses or promotions.
• You accept that any updated version of these terms replaces previous versions from the date of publication on the site or app.

Continued use of the platform after any update means that you accept the revised terms.

2. Eligibility and user requirements

To open an account and place bets from Bangladesh, you must:

• Be at least 18 years old or older, if a higher age is required by law.
• Have full legal capacity to enter into binding agreements.
• Be a resident of a jurisdiction where online betting and gaming on this platform is not prohibited.
• Use the platform only for yourself and on your own behalf.

You agree that:

• You are not acting for another person and not using third-party funds contrary to law.
• You are not a person who is restricted by any authority, sports body, or regulatory organisation from taking part in betting on certain types of event.
• You are not using any restricted device, VPN structure, or location-masking tool to bypass local restrictions that may apply to online betting.

The platform may request proof of age, identity, and address at any time. If you fail to provide satisfactory evidence, your account may be suspended or closed and any pending bets may be voided according to the betting rules.

3. Contracting entity and applicable law

The contractual relationship for users located in Bangladesh is between you and the operator company that owns and runs the Babu88 platform, as identified in the legal imprint or footer of the site.

The terms and your use of the services are governed by the laws of the jurisdiction where the operator is licensed. For users accessing the platform from Bangladesh, local regulations, restrictions, and public policy principles may also apply. You are fully responsible for ensuring that your use of online betting services is allowed under the laws that apply to you.

4. Changes to terms, rules, and services

The operator reserves the right to:

• Amend these terms and any betting or payment rules.
• Modify, update, or remove any services, features, or bonus offers.
• Change odds formats, settlement rules, or technical systems.

Changes take effect from the moment they are published on the site or mobile application. You are responsible for checking these terms regularly. If you do not agree to the updated terms, you must stop using the platform and close your account.

5. Proper and lawful use of the platform

You agree to use your account and all betting services only for lawful purposes and in line with these rules. You must not:

• Open multiple accounts, including in the name of third parties.
• Sell, transfer, or share your account login or password.
• Use automated tools, bots, scripts, or devices to place bets or gain unfair advantage.
• Manipulate odds, results, or any event outcome.
• Attempt to hack, disrupt, or overload the site, mobile app, or payment systems.
• Engage in fraud, collusion, match fixing, money laundering, or any other abuse.

The operator may suspend, restrict, or close your account and cancel bets or bonuses if it reasonably suspects prohibited conduct or a breach of these terms.

6. Intellectual property and content protection

All rights in the platform, including logos, trade names, designs, text, software, databases, graphics, and other content, are owned or licensed by the operator. You receive a limited, non-transferable right to access and use the site and app for private, personal entertainment and betting purposes.

You must not:

• Copy, modify, distribute, or publicly display any content for commercial use.
• Reverse engineer, decompile, or attempt to access source code.
• Use any data mining tools to extract information about odds, bets, events, or user behaviour, other than for your own personal use in placing bets.

Any unauthorised use may result in legal action and termination of your account.

7. Limitation of liability

To the maximum extent permitted by applicable law, the operator is not liable for:

• Losses arising from your failure to protect your password or device.
• Bets placed in error by you, if such bets were accepted under the posted rules.
• Interruptions or delays caused by internet or mobile network issues outside the operator’s control.
• Loss of profits, loss of data, or indirect, incidental, or consequential damages.

The platform provides betting and gaming services on an “as is” and “as available” basis. No guarantee is given regarding availability, uninterrupted access, or error-free functioning of the site or app. In any case where liability cannot be excluded, it will be limited to the value of the bet, bonus, or transaction directly linked to the incident.

8. Your representations and responsibilities

By using the platform you confirm that:

• All information you provide during registration and account use is true, complete, and up to date.
• You will inform the operator promptly of any change to your details.
• You are responsible for reporting and paying any taxes or duties on your winnings, according to Bangladeshi law or other applicable rules.

You agree to compensate and hold harmless the operator and its partners from any claims, damages, or costs arising from your breach of these general terms or misuse of the services.

1. Eligibility to place bets

Only registered users who have an active account and meet the eligibility conditions may place bets on the platform. Before placing any bet you must:

• Complete the registration process and agree to the terms.
• Ensure you are at least 18 years of age.
• Confirm that betting on the type of event chosen is allowed in your location.

The operator may require additional identity verification before accepting bets above certain limits or for particular events.

2. Betting account balance and currency

• Bets may only be placed using funds that are already credited and available in your account balance.
• You are not allowed to place bets on credit or use unpaid bonuses beyond the stated terms.
• The account currency and any conversions, if applicable, will be stated in your profile or in the banking section.

It is your responsibility to check your available balance before placing any bet.

3. Bet acceptance and confirmation

A bet is considered placed and valid only when:

• It has been received by the operator’s servers.
• It appears in the betting history section of your account.
• A confirmation message or reference number has been generated.

If technical issues prevent confirmation, the operator may:

• Consider the bet not accepted, or
• Confirm acceptance later, based on transaction logs.

You are responsible for checking that your bets, stakes, and selected events are correct before pressing the confirmation button. Once accepted, bets cannot be changed by you.

4. Minimum and maximum stake limits

For each bet type or event, the platform sets minimum and maximum stake amounts, which may vary depending on:

• Sport or game category.
• Type of market (single, multiple, system, live betting).
• Risk level or exposure for the operator.

The applicable limits are displayed in the bet slip or relevant betting page. The operator may:

• Reject part of a stake that exceeds allowed limits.
• Reduce or increase limits for individual users based on risk management.

5. Odds, event information, and obvious errors

Odds and event details are intended to be accurate, but mistakes can occur. If an obvious error takes place in relation to odds, event name, market, or result entry, the operator may:

• Correct the error and settle bets based on the corrected odds or information, or
• Void affected bets and return the stake to your account.

An obvious error exists when a reasonable user would recognise that the posted odds or event details are significantly incorrect compared to the general market or to the real situation at the time the bet was placed.

6. Settlement of bets and calculation of winnings

Bets are settled based on the official result of the event, as confirmed by the relevant governing body or official source at the time of settlement.

• Winnings are calculated by multiplying the accepted stake by the confirmed odds.
• If a bet is partially cashed out (if this feature is available), settlement follows the specific rules for that feature.
• Any applicable bonus adjustments, such as enhanced odds or accumulator boosts, are applied according to the promotion rules.

After settlement, the result of each bet will appear in your account history. If you believe a bet has been settled incorrectly, you must contact support promptly and not later than 30 days after settlement, providing full details of the bet and event.

7. Void bets, cancellations, and abandoned events

A bet may be declared void and the stake refunded to your account in situations including, but not limited to:

• The event is cancelled and not played at all.
• The event is postponed for an extended period and not rescheduled according to the rules for that competition category.
• The participant or team you bet on withdraws before the start, in markets where starting participation is required.
• Technical issues or errors in markets make fair settlement impossible.

Specific rules on postponed or abandoned events may be provided in sport-specific betting rules. Where no special rule applies, the general principle is that bets stand if the event is completed within a reasonable period and an official result is declared.

8. In-play and live betting

For live betting markets, odds and available bets change in real time.

• A delay may apply between your bet request and acceptance, to protect against time delays in broadcasting.
• Bets placed after a decisive event (such as a goal, penalty, wicket, or red card) may be rejected or may be settled according to corrected odds or voided, depending on the risk assessment.

The operator’s system logs are decisive in determining the time a bet was placed and whether it was accepted before or after any critical event.

9. Multiple, system, and bonus-related bets

Multiple or accumulator bets, system bets, and any special bonus bets are subject to additional rules, including:

• Minimum and maximum number of selections.
• Restrictions on combining certain markets or events in one bet slip.
• Specific conditions for promotion-based bets or enhanced odds offers.

If one selection in a multiple bet is void, settlement will follow the posted rules for that bet type, usually by reducing the multiple to the remaining valid selections.

10. Restrictions on betting and account limits

The operator may impose individual limits on:

• Total stakes for a defined period.
• Maximum wins per bet or per day.
• Access to certain betting markets or event categories.

These measures may be introduced for legal, regulatory, responsible gambling, or risk management reasons. You may also request personal betting limits to manage your activity.

1. General principles for deposits and withdrawals

All payment operations relating to your betting account are subject to these rules and to any additional conditions of the chosen payment provider.

By initiating a deposit or withdrawal you confirm that:

• You are the lawful holder of the payment method used.
• The funds originate from legal sources.
• You comply with all local legal and tax obligations in Bangladesh or in your country of residence.

The operator reserves the right to apply checks and to refuse or delay payments where required under anti-money laundering or risk policies.

2. Deposit methods, limits, and fees

Available deposit methods for users in Bangladesh may include:

• Local bank transfers.
• Mobile financial services (MFS) such as popular Bangladeshi providers.
• International payment systems and e-wallets, subject to availability.

For each method, the platform will indicate:

• Minimum and maximum deposit amounts per transaction.
• Any applicable fees or currency conversion charges.
• Expected processing times for crediting your account.

Deposits are usually credited once the payment provider confirms the transaction. However, delays may occur due to banking processes, service interruptions, or additional verification requirements.

3. Withdrawal rules and procedures

Before a withdrawal request can be processed:

• Your account must be fully verified as required under KYC and AML standards.
• All deposited funds may need to be wagered at least once, or more frequently where required by specific bonus rules.
• Any open investigations regarding suspicious betting or payment activity must be resolved.

Withdrawal requests are generally processed using the same method used for deposit, where possible. If this is not possible, an alternative method may be selected in coordination with you, subject to regulatory and technical constraints.

The platform will display minimum and maximum withdrawal amounts and indicate expected processing times, which can vary depending on the method used and your verification status.

4. Identity verification and proof of funds

To comply with legal and regulatory requirements, you may be required to provide:

• Proof of identity, such as a passport, national ID, or driving licence.
• Proof of address, such as a utility bill or bank statement.
• Proof of payment method ownership, such as a bank statement or screenshot.
• Proof of funds source, where required by AML regulations.

The operator may suspend deposits, bets, and withdrawals until requested documents have been received and reviewed. Any falsified or altered document may lead to account closure and reporting to competent authorities.

5. Transaction monitoring and restrictions

The operator monitors payment operations to detect unusual or risky behaviour, including:

• Rapid cycles of deposits and withdrawals without betting activity.
• Use of multiple unrelated payment instruments.
• Attempts to bypass geographic or account restrictions.

Where concerns arise, the operator may:

• Request further information or documents.
• Restrict deposit and withdrawal limits.
• Temporarily freeze funds while checks are completed.

6. Currency, conversion, and rounding

Account currency for users in Bangladesh is indicated during registration or in the banking section.

• If a transaction involves currency conversion, exchange rates are based on current market rates or rates of the payment provider.
• Any minor differences due to rounding will be treated fairly and in line with the operator’s internal policies.

7. Chargebacks, refunds, and cancellation of operations

In case of a chargeback or dispute raised through a bank, card issuer, or payment institution:

• The operator may suspend your account and any related accounts until the matter is resolved.
• All bets and bonuses linked to disputed funds may be cancelled.

Refunds of deposits are made at the operator’s discretion and only in justified cases. Where a refund is granted, it may be processed using the same payment method and subject to confirmation of the original transaction.

You cannot cancel a completed deposit or withdrawal request once it has reached a stage where processing has started. If technical issues cause duplication or errors in payments, you must inform customer support immediately and cooperate in reversing mistaken credits.

8. Inactive and dormant accounts

If your account remains inactive for a prolonged period, the operator may classify it as dormant. In line with legal requirements and internal policy, the operator may:

• Attempt to contact you using the latest contact details provided.
• Apply reasonable administrative fees, if allowed by applicable law, which will be stated in advance.
• Take steps required by law regarding unclaimed balances.

You retain the right to request reactivation or withdrawal of remaining funds, subject to verification.

1. Responsible use of betting services

The platform promotes responsible gambling and expects users from Bangladesh to treat betting as a form of entertainment, not as a source of income or a solution for financial difficulties.

By using the services you agree to:

• Monitor your betting behaviour and spending.
• Avoid chasing losses or increasing stakes in a way that creates financial pressure.
• Keep betting separate from other financial responsibilities, such as family and household expenses.

2. Tools for control and self-management

To help you manage your activity, the platform may offer tools that include:

• Deposit limits: You can set daily, weekly, or monthly limits on how much money you can add to your account.
• Loss limits: Where available, you can define how much you are prepared to lose over a defined period.
• Session limits: You may be able to restrict how long you can be logged in or active.
• Reality checks: Pop-up notifications reminding you of time spent and amounts staked on bets or games.

Changes to limits may not take effect immediately. Decreases usually apply at once, while requests to increase limits may be subject to a cooling-off period.

3. Self-exclusion and time-out options

If you feel that your betting behaviour is becoming problematic, you should consider using self-exclusion or time-out features:

• Time-out: Temporary suspension of access for a short period, such as 24 hours, 7 days, or 30 days.
• Self-exclusion: Longer-term or indefinite exclusion, during which you cannot log in, place bets, claim bonuses, or deposit funds.

During self-exclusion the operator will take reasonable steps to prevent you from opening new accounts. You must not attempt to bypass self-exclusion by changing details or using another person’s account.

4. Recognising signs of gambling problems

You should regularly review your behaviour and ask yourself questions such as:

• Are you betting larger amounts to achieve the same excitement?
• Are you spending more time and money on betting than you originally planned?
• Are you hiding your betting from family or friends?
• Are you borrowing money to cover betting-related expenses or losses?

If the answer to several of these questions is yes, you may be at risk of gambling-related harm.

5. Support and help resources in Bangladesh

If you are concerned about your gambling or that of someone close to you, professional help is available. Depending on your location, you may contact:

• Local healthcare providers or counselling services.
• Mental health professionals who can assist with addiction-related issues.
• International organisations that offer online information and support for problem gambling.

You may also find online self-assessment tests and educational content that explain how betting addiction develops and how to control it. The operator supports efforts to reduce harm and may cooperate with relevant organisations to improve awareness among users in Bangladesh.

6. Protection of minors

Betting services are not intended for anyone under 18 years of age.

To protect minors you should:

• Keep login details and account information confidential.
• Avoid using the platform on shared devices without proper logout.
• Use parental control software where minors have access to your devices.

If the operator discovers or reasonably suspects that an account is used by a minor, the account will be closed, bets may be voided, and any funds will be handled in line with regulatory obligations.

1. Legal obligations and policy

The operator is committed to preventing money laundering and the financing of terrorism in line with international standards and applicable legal requirements. Users in Bangladesh must cooperate fully with these obligations.

The platform applies a risk-based approach to identify and reduce the risk that betting accounts are used to disguise the origin of funds or to support unlawful activities.

2. Know Your Customer (KYC) procedures

To comply with AML rules the operator conducts KYC checks in stages, which may include:

• Verification of identity using government-issued documents.
• Verification of address using recent utility bills or bank statements.
• Collection of additional details about your occupation and financial situation.

KYC checks may take place:

• When you register an account.
• Before deposits or withdrawals above certain thresholds.
• When unusual betting or payment patterns are detected.

If you fail to provide the requested information or documents, the operator may restrict access to services or close your account.

3. Ongoing monitoring of transactions and betting activity

The operator monitors account activity to identify behaviour that may indicate money laundering or related offences, such as:

• Repeated deposits and immediate withdrawals with no significant betting or losses.
• Use of multiple unrelated payment instruments or third-party cards.
• Bets placed in patterns that suggest coordination or match manipulation.
• Sudden large changes in betting stakes or event selection without clear reason.

Monitoring is performed using automated systems and manual review. Where needed, the operator may ask you to explain the source and purpose of funds.

4. Suspicious activity and reporting

If activity on an account appears suspicious, the operator may:

• Temporarily block deposits, bets, withdrawals, or bonuses.
• Request detailed explanations and supporting documents.
• Freeze funds until the investigation is completed.
• Close the account where justified by the findings.

In accordance with legal requirements, the operator may report suspicious transactions or behaviour to relevant authorities, without informing you if this is prohibited by law.

5. Prohibited behaviour and consequences

You are strictly prohibited from:

• Using the betting account to transfer funds to third parties.
• Allowing other persons to use your account or payment methods.
• Participating in any scheme intended to conceal the origin of funds or to bypass AML controls.

Breach of AML rules may result in:

• Immediate closure of the account.
• Confiscation or freezing of funds, subject to applicable law.
• Reporting to competent law enforcement agencies.

By using the platform you agree to these controls and accept that AML measures may affect the timing of deposits, bets, or withdrawals when checks are required.

1. Purpose and scope of data processing

This privacy section explains how personal data of users in Bangladesh is collected, used, stored, and protected when accessing or using the betting services.

By registering and using your account you consent to the processing of your personal information in line with these rules and any applicable data protection legislation.

2. Types of personal data collected

The operator may collect and process the following categories of data:

• Identification data: name, date of birth, gender, national ID or passport number.
• Contact details: postal address, email address, phone number.
• Account information: username, account number, registration date, verification status.
• Financial data: details of payment methods, deposits, withdrawals, and transaction history.
• Betting data: bets placed, event selections, odds taken, bonuses used, winnings and losses.
• Technical data: IP address, device identifiers, browser type, operating system, access logs.
• Communication data: messages exchanged with support and records of complaints.

Some of this information is required for KYC and AML compliance, while other data helps improve security and user experience.

3. Legal bases and purposes of processing

Personal data is processed for several purposes based on different legal grounds, including:

• Contract performance: to set up your account, process bets and payments, credit bonuses, and provide services requested by you.
• Legal obligations: to comply with AML, counter-terrorism, responsible gambling, and tax rules.
• Legitimate interests: to prevent fraud, secure systems, analyse use of services, and improve platform functions.
• Consent: for marketing communications and certain cookies or tracking technologies, if required by law.

4. Data sharing and international transfers

Your data may be shared, on a need-to-know basis, with:

• Group companies involved in operating the betting platform.
• Payment providers, banks, and financial institutions.
• Identity and fraud prevention service providers.
• Sports integrity bodies, regulators, or law enforcement, where required.
• Professional advisers, such as auditors or legal counsel.

Where data is transferred outside your country, appropriate safeguards are applied in line with applicable data protection rules.

5. Data retention

Personal data is retained for as long as necessary to:

• Maintain your account and provide services.
• Meet legal and regulatory obligations, including AML and accounting requirements.
• Resolve disputes and enforce agreements.

The retention period may extend beyond account closure when required by law. Once data is no longer needed, it is securely deleted or anonymised.

6. User rights over personal data

Subject to applicable law and certain exceptions, you may have the right to:

• Access the personal data held about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of certain data, where it is no longer needed or processed unlawfully.
• Object to or restrict specific types of processing.
• Withdraw consent for marketing at any time.

To exercise these rights you may contact customer support or use the dedicated privacy contact channels indicated on the site. Requests may require additional identity checks and are subject to legal retention duties.

7. Marketing and communication preferences

If you opt in to receive marketing messages, the operator may send you information about new features, odds offers, bonuses, and events.

You may:

• Change your preferences in the account settings.
• Use unsubscribe links in email communications.

Even if you opt out of marketing, you may still receive service messages relating to your account, bets, payments, or changes to legal terms.

8. Cookies and tracking technologies

The website and mobile application use cookies and similar technologies to:

• Remember your preferences and login details.
• Analyse traffic and improve services.
• Support security and fraud prevention.

You can manage cookie settings through your browser or device, but some functions may not operate correctly if certain cookies are disabled.

1. Commitment to secure betting services

The operator takes technical and organisational measures to protect user data, accounts, and betting transactions for users in Bangladesh. Security is designed to reduce the risk of unauthorised access, misuse, loss, or alteration of information.

2. Technical protection measures

Security controls may include:

• Encryption of data transmitted between your device and the platform.
• Secure protocols and certificates to protect login and payment pages.
• Firewalls, intrusion detection, and access control systems to protect servers.
• Regular security testing and monitoring for vulnerabilities.

These measures help protect both personal data and sensitive information relating to bets, odds, and payments.

3. Account protection and authentication

You are responsible for keeping your username, password, and any other access credentials confidential.

To enhance security the platform may:

• Require strong passwords and regular updates.
• Offer or require two-factor authentication (2FA) for logins or payments.
• Notify you of suspicious login attempts or changes to key account settings.

You should log out at the end of each session, avoid using public devices for betting, and never share your credentials, even with customer support.

4. Continuous monitoring and fraud prevention

The operator monitors systems and user activity to detect:

• Unusual login patterns or access from unexpected locations.
• Signs of account takeover, such as rapid changes in password and payment details.
• Multiple failed login attempts or automated access attempts.

In case of suspected security incidents, the operator may:

• Temporarily lock your account to prevent further risk.
• Ask you to change your password and verify your identity.
• Review recent bets, payments, and bonuses linked to suspicious activity.

5. User responsibilities in maintaining security

To support a secure environment you should:

• Use updated antivirus and firewall software on your devices.
• Avoid downloading applications or content from unreliable sources that may compromise your device.
• Inform customer support immediately if you suspect any unauthorised access, loss of device, or disclosure of your login details.

If you delay reporting a security concern, you may be responsible for bets placed or transactions made before the operator could take action.

6. Security incidents and communication

If a security incident occurs that could affect your rights or freedoms, the operator will take appropriate steps, including:

• Containing and investigating the incident.
• Notifying affected users when required by law.
• Cooperating with regulators and relevant authorities.

The operator reviews incidents to improve systems and prevent similar issues in the future.